Last updated February 1, 2026
We are Jan Nováček, a sole trader conducting business under the laws of the Czech Republic, with registered address at Novoveská 10, 664 12 Oslavany, Czech Republic, IN: 01839811, VATIN: CZ9107224357 (hereinafter referred to as the “Provider”).
The Provider operates the website readivo.app (“Website”), as well as related software products and services (collectively the “Services”).
Readivo is a globally available SaaS platform intended for website owners and publishers. The Services enable, in particular, (i) conversion of text content into audio, (ii) uploading of the User’s own pre-recorded audio, and (iii) creation (recording) of new audio directly within the administrative interface in the Studio section, as well as management and technical distribution of audio content via an audio player and related features.
Depending on how the Services are used, the Provider may act either as a data controller or as a data processor on behalf of the customer, in accordance with applicable laws.
The Provider can be contacted at .
These Terms of Service constitute a legally binding agreement between you, whether acting as an individual or on behalf of a legal entity (“User”, “you”), and the Provider, and govern your access to and use of the Services.
By using the Services, you confirm that you have read, understood and agree to be bound by these Terms of Service. If you do not agree with these Terms of Service, you are not authorized to use the Services.
If the User is a consumer within the meaning of applicable laws, these Terms of Service shall apply only to the extent that they do not conflict with mandatory consumer protection provisions of the User’s country of habitual residence.
The Services are intended solely for persons at least 18 years of age. By using the Services, you confirm that you meet this requirement.
We recommend that you print or save a copy of these Terms of Service for your records.
The Services are provided globally. The User acknowledges that the use of the Services may be subject to local laws and regulations applicable in the jurisdiction from which the Services are accessed. The User is responsible for ensuring compliance with such laws.
The Provider may modify, update, restrict or expand the Services on an ongoing basis, in particular for purposes of improvement, security, legal compliance or technical development. If a modification has a material impact on the User, the Provider will provide reasonable notice via the Website or by email.
The Services are not intended for the storage or processing of highly sensitive data (such as health data), unless expressly stated otherwise. The User acknowledges that the Services are not designed to comply with industry-specific regulations of highly regulated sectors, unless explicitly indicated by the Provider.
The Provider is the owner or authorized licensee of all intellectual property rights related to the Services, including software, source code, databases, functionality, user interface, design elements, graphics, texts, trademarks and logos (collectively the “Provider Content”).
The Provider Content is protected by applicable intellectual property laws. Unless expressly permitted under these Terms of Service, the User may not copy, modify, distribute, make available, sell, license or otherwise exploit the Provider Content beyond the normal use of the Services.
Subject to compliance with these Terms of Service, the Provider grants the User a non-exclusive, non-transferable and revocable license to access and use the Services within the scope of the features available under the selected plan, for the duration of the contractual relationship.
The User is not permitted to (i) reverse engineer, decompile or disassemble the Services, (ii) circumvent technical limitations or security measures, or (iii) provide the Services to third parties as a service bureau or similar arrangement, unless expressly permitted by the Provider.
The User may upload or process content through the Services (such as texts, metadata or files) and may create or upload audio content. For the purposes of these Terms of Service, all audio created or uploaded by the User through the Services is referred to as “Audio Content”, regardless of the method of its creation, including in particular:
All User Content and Audio Content remains the property of the User. The Provider does not acquire any ownership rights in such content.
The User grants the Provider a non-exclusive, territorially unlimited and time-limited license to User Content and Audio Content solely for the purpose of providing, operating, maintaining, securing and improving the Services, including their technical distribution via the audio player on the User’s website. This license remains valid for the duration of the contractual relationship and for a reasonable period thereafter as required to complete technical operations (e.g. backups, temporary storage or content delivery).
By using the Services, the User represents and warrants that:
If the User provides false, inaccurate, outdated or incomplete information, the Provider is entitled to restrict or terminate access to the Services in accordance with these Terms of Service.
Use of the Services may require registration of a user account. The User is responsible for safeguarding login credentials and for all activity that occurs under the User’s account.
The Provider is entitled to refuse registration, suspend or terminate an account if there is reasonable suspicion of a breach of these Terms of Service, misuse of the Services, violation of law or infringement of third-party rights.
Paid features of the Services are provided based on the selected plan (subscription or other pricing model) as specified on the Website or within the user administration interface.
Payments for paid features of the Services are processed through Paddle.com, which acts as the Merchant of Record. Paddle is the official seller of the Services to the User and is responsible in particular for payment processing, issuing tax invoices, handling VAT and other applicable taxes in accordance with applicable laws, and for managing refunds and payment-related complaints.
The User agrees to provide accurate, complete and up-to-date billing and payment information and to keep such information current in order to process payments and deliver related notices.
The Provider may change prices, features and plan conditions. Changes affecting an active subscription will be communicated in advance. Unless stated otherwise, prices are exclusive of VAT and applicable taxes, which are charged in accordance with applicable laws.
The Provider may correct obvious pricing or description errors and, where permitted by law, cancel or refuse affected orders.
If the User selects a subscription-based plan, the subscription renews automatically for successive periods until cancelled. The billing cycle (monthly, yearly, etc.) corresponds to the selected plan.
Subscription billing and recurring charges are handled by Paddle.com as the Merchant of Record. All payments, invoices and related tax documents are issued by Paddle, which is also responsible for the management of payment methods and the technical operation of the payment process.
The User agrees to recurring charges using the selected payment method. If payment cannot be processed, the Provider may restrict or suspend access to the Services until payment is completed.
The User may cancel the subscription at any time via the account administration or as otherwise indicated in the Service interface. Cancellation takes effect at the end of the already paid subscription period, unless expressly stated otherwise.
You may request a refund within 14 days of the initial purchase.
Refund requests are processed through Paddle, which acts as the Merchant of Record and handles the payment process.
After 14 days from the date of purchase, refund requests are no longer accepted.
The Provider may adjust subscription fees or plan scope from time to time. Changes affecting an active subscription will be announced in advance. If the User does not agree with the change, the User may cancel the subscription so that the change does not take effect for the next billing period.
The User may not use the Services for any purpose other than those for which they are intended. In particular, the User must not:
A breach of this section may result in restriction, suspension or termination of access to the Services, including without prior notice.
The User is solely responsible for all User Content and Audio Content that the User creates, uploads, processes or makes available through the Services.
The User acknowledges that the Provider has no obligation to monitor or pre-screen User Content or Audio Content.
However, the Provider is entitled to remove, disable or restrict User Content or Audio Content if:
The User grants the Provider a license to User Content and Audio Content solely to the extent specified in these Terms of Service.
This license does not entitle the Provider to use User Content or Audio Content for marketing, advertising or other commercial purposes unrelated to the provision of the Services, unless the User gives explicit consent.
The User acknowledges that technical processing of User Content and Audio Content may involve automated operations, temporary storage, data transfers and creation of technical copies necessary for the proper functioning of the Services.
The Services may contain links to third-party websites or integrate third-party services. Such websites and services are not under the Provider’s control.
The Provider is not responsible for the content, availability, security or privacy practices of third-party websites or services.
Use of third-party websites or services is governed by their respective terms and policies.
The Provider is entitled to manage, monitor and operate the Services in order to ensure their secure and proper functioning.
The Provider may implement technical or organizational measures, including restricting access to certain features, where necessary to protect the Services, Users or third parties.
The protection of personal data is important to the Provider. Processing of personal data is governed by a separate document – the Privacy Policy – which is available on the Website and forms an integral part of these Terms of Service.
By using the Services, the User acknowledges that personal data may be processed and stored within the Provider’s infrastructure or that of its contractual processors, including in jurisdictions outside the User’s country of residence, in accordance with applicable laws.
The Provider respects the intellectual property rights of third parties.
If you believe that any User Content or Audio Content available through the Services infringes your copyright, you may contact the Provider using the contact details set out in these Terms of Service.
The notice should contain sufficient information to identify the allegedly infringing content and to allow assessment of the claim.
These Terms of Service remain valid and effective for as long as the User uses the Services.
The Provider is entitled to restrict, suspend or terminate the provision of the Services or a user account if the User breaches these Terms of Service, applicable laws or third-party rights.
The User may terminate use of the Services at any time by cancelling the user account, unless otherwise specified in these Terms of Service.
The Provider is entitled to modify, update, restrict or discontinue any part of the Services at any time, in particular for maintenance, security, technical development, changes of suppliers or compliance with legal requirements.
The Provider does not guarantee uninterrupted availability of the Services. The User acknowledges that outages, limitations of availability, delays or errors may occur, including without prior notice (e.g. due to failures, security incidents or third-party interventions).
The Provider shall not be liable for damage arising from temporary unavailability or limitation of the Services, unless such damage was caused intentionally or by gross negligence, and always only to the extent permitted by applicable law.
These Terms of Service are governed by the laws of the Czech Republic.
If the User is a consumer with habitual residence in a Member State of the European Union, this shall not affect the protection granted by mandatory provisions of the law of the User’s country of residence.
The Provider seeks to resolve any disputes amicably where possible. The User may contact the Provider using the email address specified in these Terms of Service.
Any disputes arising in connection with the use of the Services shall be resolved by the competent courts of the Czech Republic, unless mandatory law provides otherwise.
The Services may contain information with typographical errors, inaccuracies or omissions. The Provider is entitled to correct such errors and update information at any time without prior notice.
The Services are provided on an “as is” and “as available” basis. The User uses the Services at the User’s own risk.
The Provider makes no warranties that the Services will meet the User’s specific requirements, that they will be available without interruption or that they will be error-free.
In particular, the Provider is not responsible for:
To the maximum extent permitted by applicable law, the Provider shall not be liable for indirect, consequential, special or punitive damages, loss of profit, loss of revenue, loss of goodwill or loss of data arising in connection with the Services.
The Provider’s total liability to the User in connection with the Services is limited, to the maximum extent permitted by law, to the amount actually paid by the User to the Provider during the six (6) months preceding the event giving rise to the claim.
These limitations do not apply to the extent liability cannot be excluded or limited under applicable law (in particular in relation to consumers).
The User agrees to indemnify and hold the Provider harmless against any loss, damage or costs (including reasonable legal fees) arising out of:
The Provider is entitled to request reasonable cooperation from the User in the defense against such claims.
The Provider stores data necessary for the provision and operation of the Services, including data related to the use of the Services (such as technical data, playback metrics or diagnostic information), in a scope corresponding to the purpose and applicable laws.
The User is responsible for backing up their content and data where required by the nature of their use of the Services. The Provider may perform routine backups but does not guarantee that all data can be restored in every case.
Communication between the User and the Provider may take place electronically (e.g. by email, through the administrative interface or via notices on the Website).
The User agrees to electronic delivery of communications and acknowledges that electronic form may satisfy written form requirements where permitted by law.
These Terms of Service and any documents referenced herein (in particular the Privacy Policy) constitute the entire agreement between the User and the Provider regarding the use of the Services.
If any provision of these Terms of Service is found to be invalid or unenforceable, this shall not affect the validity and enforceability of the remaining provisions.
The Provider may assign its rights and obligations under these Terms of Service in connection with a transfer of business or similar transaction.
The User may not assign rights or obligations under these Terms of Service without the Provider’s prior written consent.
Failure by the Provider to enforce any right shall not constitute a waiver of such right.
For any questions, requests or complaints regarding the Services, the User may contact the Provider:
Jan NováčekUse of the Services is also governed by the following documents:
For customers using Readivo as a data processor, a Data Processing Agreement (DPA) is also available.